Terms of Service
Fair, transparent, and secure use of StroomAI's innovative AI technologies while protecting both user rights and our intellectual property.
1. Agreement and Acceptance
These Terms of Service ("Terms") govern your use of StroomAI's AI-powered services, platforms, and technologies (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
Service Categories Covered:
- Medical nutrition therapy and health optimization systems
- Cross-site personalization and styling platforms
- Enterprise knowledge management and chatbot solutions
- Wildlife conservation and monitoring tools
- Mental health support platforms and crisis intervention systems
2. Service Descriptions and Limitations
Medical Nutrition Therapy Services
Our AI-powered nutrition therapy platform provides personalized meal planning and dietary recommendations.
Important Disclaimers:
- • Our services are for informational purposes and do not constitute medical advice
- • Always consult healthcare professionals before making significant dietary changes
- • We monitor drug-food interactions but cannot replace professional medical supervision
- • Emergency medical situations require immediate professional medical attention
Personalization and Styling Services
Our cross-site personalization technology provides styling recommendations and virtual try-on capabilities.
- • Recommendations are based on AI analysis and personal preferences
- • Results may vary based on individual factors and preferences
- • We partner with retailers but are not responsible for third-party merchant policies
- • Virtual try-on results are approximations and may not reflect actual fit
Enterprise Knowledge Management
Our intelligent chatbot and knowledge management systems provide information synthesis and query responses.
- • Provide information synthesis and query responses based on available data
- • Accuracy depends on the quality and completeness of input data
- • Should supplement, not replace, human judgment and expertise
- • May require integration and customization for optimal performance
Conservation Monitoring Services
Our wildlife protection and monitoring systems detect and report potential illegal activities.
- • Detect and report potential illegal activities based on available data
- • Reports are generated automatically and may require human verification
- • We cooperate with law enforcement but are not law enforcement agents
- • Detection accuracy may vary based on data quality and system capabilities
Mental Health Support Platform
Our AI-powered mental health platform provides support and resources with crisis intervention capabilities.
- • 24/7 AI crisis detection with immediate escalation protocols
- • Services supplement but do not replace professional mental health care
- • If you are in immediate danger, contact emergency services (911) immediately
- • Our platform facilitates access to professional support but does not provide therapy
3. User Responsibilities and Conduct
Account Security
You are responsible for:
- • Maintaining the confidentiality of your account credentials
- • All activities that occur under your account
- • Promptly notifying us of any security breaches
- • Using strong passwords and enabling multi-factor authentication
Acceptable Use
You agree NOT to:
- • Use our Services for illegal purposes
- • Attempt to bypass security measures
- • Interfere with the operation of our Services
- • Upload malicious code or harmful content
- • Misrepresent your identity or impersonate others
- • Use our Services to harass or abuse others
4. Data Use and AI Training
Data Processing for Service Delivery
We process your data to:
- • Provide personalized AI recommendations and insights
- • Maintain and improve service functionality
- • Ensure security and prevent misuse
- • Comply with legal obligations
AI Model Training and Improvement
- • We may use aggregated, de-identified data to improve our AI models
- • You can opt out of data use for AI training in your account settings
- • We implement privacy-preserving techniques in our training processes
- • Our AI systems are designed to minimize bias and ensure fairness
Transparency and Control
- • We provide clear information about how our AI systems make decisions
- • You can request human review of automated decisions that significantly affect you
- • We maintain audit trails for AI decision-making processes
- • You have rights to access, correct, and delete your personal data
5. Intellectual Property Rights
StroomAI Intellectual Property
Our Services contain proprietary technologies, including:
- • Patent-pending AI innovations and algorithms
- • Copyrighted software, content, and documentation
- • Trademarks, service marks, and trade names
- • Trade secrets and confidential information
You may not copy, modify, distribute, or create derivative works without explicit permission.
User Content and Data
- • You retain ownership of data and content you provide to our Services
- • You grant us a license to use your data as described in our Privacy Policy
- • We respect your intellectual property rights and respond to valid takedown notices
- • User-generated insights and recommendations remain your property
6. Privacy and Security Guarantees
Enterprise-Grade Security Commitment
Security Measures
- • AES-256 encryption at rest, TLS 1.2+ in transit
- • SOC 2 Type 2 and HIPAA compliance
- • Multi-factor authentication and role-based permissions
- • 24/7 security monitoring with automated threat response
Data Protection
- • We never sell your personal data to third parties
- • Data sharing limited to specific circumstances
- • Regular security assessments and penetration testing
- • Point-in-time recovery and encrypted backup systems
7. Service Level Agreements and Availability
Standard Services
Uptime Commitment
Enterprise Services
Uptime with SLAs
Crisis Services
Mental Health Crisis Detection
8. Limitation of Liability and Disclaimers
Service Disclaimers
- • Services are provided "as is" without warranties of any kind
- • We do not guarantee specific outcomes or results
- • AI recommendations are not substitutes for professional judgment
- • Third-party integrations may have separate terms and limitations
Limitation of Liability
To the maximum extent permitted by law:
- • Our liability is limited to the amount paid for Services in the preceding 12 months
- • We are not liable for indirect, incidental, or consequential damages
- • We are not responsible for decisions made based on our recommendations
- • Business interruption or data loss limitations apply
9. Pricing and Payment Terms
Service Pricing
- • Transparent pricing with no hidden fees
- • Enterprise pricing available with custom service level agreements
- • Free trials and freemium options for qualifying users
- • Volume discounts for large-scale deployments
Payment and Billing
- • Secure payment processing through certified payment providers
- • We do not store credit card information
- • Automatic billing for subscription services with advance notice
- • Refund policies detailed in specific service agreements
10. Contact Information
Legal Department
Customer Support
Email: info@stroomai.com
Phone: +1 (929) 707-9902
Security Issues
Email: info@stroomai.com
For urgent security concerns or data breaches.
These Terms of Service are designed to ensure fair, transparent, and secure use of StroomAI's innovative AI technologies while protecting both user rights and our intellectual property.