Privacy Policy
Your privacy and data security are our top priorities. Learn how we protect your information across all StroomAI services.
1. Introduction and Commitment to Privacy
At StroomAI, we are committed to protecting your privacy and maintaining the highest standards of data security. This Privacy Policy explains how we collect, use, protect, and share information in connection with our AI-powered services, including our medical nutrition therapy systems, personalization platforms, enterprise knowledge management solutions, conservation monitoring tools, and mental health support platforms.
Our Privacy Principles:
- Transparency: We clearly explain what data we collect and how we use it
- Security First: We implement enterprise-grade security measures to protect your data
- Data Minimization: We only collect data necessary for our services
- User Control: You have rights and choices regarding your personal information
- Purpose Limitation: We use data only for the purposes disclosed to you
2. Information We Collect
Information You Provide
- • Account Information
- • Health Information
- • Personal Preferences
- • Professional Information
- • Communication Data
- • Payment Information
Automatically Collected
- • Usage Data
- • Device Information
- • Performance Data
- • Analytics Data
Third Party Sources
- • Integration Data
- • Public Data Sources
- • Third-Party Services
3. How We Use Your Information
Service Delivery
- • Provide personalized AI recommendations and insights
- • Deliver medical nutrition therapy and health optimization services
- • Enable cross-site personalization and styling recommendations
- • Power enterprise knowledge management and chatbot responses
- • Monitor and report on conservation and wildlife protection activities
- • Provide mental health support and crisis intervention services
Service Improvement and AI Development
- • Train and improve our AI models and algorithms
- • Analyze usage patterns to enhance service performance
- • Develop new features and capabilities
- • Conduct research and development for breakthrough innovations
Communication and Support
- • Send service updates, security notifications, and important announcements
- • Provide customer support and technical assistance
- • Respond to inquiries and feedback
- • Send marketing communications (with your consent, where required)
4. Data Security and Infrastructure
Enterprise-Grade Security Measures
Encryption & Access
- • AES-256 encryption at rest
- • TLS 1.2+ encryption in transit
- • Multi-factor authentication
- • Role-based access controls
Compliance & Monitoring
- • SOC 2 Type 2 compliance
- • 24/7 security monitoring
- • Automated threat detection
- • Point-in-time recovery
HIPAA Compliance (Healthcare Services)
For medical nutrition therapy and health-related services, we maintain HIPAA compliance through Business Associate Agreements (BAAs) and handle Protected Health Information (PHI) according to HIPAA privacy and security rules.
5. Your Rights and Choices
Access and Control
- • Access your personal information
- • Update or correct inaccurate data
- • Delete your account and associated data
- • Download your data in a portable format
- • Restrict certain processing activities
AI and Marketing
- • Opt out of AI training using your data
- • Request human review of automated decisions
- • Unsubscribe from marketing communications
- • Control push notifications and alerts
6. Contact Information
Privacy Officer
Data Protection Officer
For EU Residents
Email: info@stroomai.com
You may also file a complaint with your local data protection authority.
7. Regional Specific Rights
California Residents (CCPA/CPRA)
You have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and how we use it, delete your personal information, and opt out of the sale of personal information.
EU/UK Residents (GDPR)
You have rights under the General Data Protection Regulation, including data portability, the right to be forgotten, and the right to object to processing. You may also file a complaint with your local data protection authority.
This Privacy Policy is designed to provide transparency about our data practices while ensuring the highest standards of security and compliance across all StroomAI services.